As in every online shop, you should read the Terms of Service, the Privacy Policy and Return & Refund Policy.

Please see the Return & Refund Policy page.

Please see the Delivery Methods & Times page

You can find our contact info in the Contact Us page. Please bear in mind that because we are a small team, it is possible that sometimes we will not be able to answer your phone call. In case you need phone contact and we did not answer, please send us a message with your telephone number and suitable hours/days of contact and we will call you back as soon as possible.

Nevertheless, we urge you to use email. We have access to our email everywhere and we will reply very fast (within 24 hours on average, excluding weekends and holidays).

I did not find what I was looking for

Please Contact Us. Drop us a message explaining what you are looking for and we will try to find it as soon as possible. We will email you to let you know the outcome.

I found an error or incorrect data in your site.

Please Contact Us. Although we are doing everything we can in order to provide you correct info, we are only humans and thus, may make mistakes. We will proceed to the correction needed ASAP.

Do you offer any Warranty?

All our pumps and pump heads come with 3-years warranty. Warranty covers repair/replacement but not delivery fees.